Technical Support Technician

Technical Support Technician
Location: McKinney, TX
Job ID: #73292
Pay Range: $25-28 ph (W2)
Duration; 3 - 6 mos

Description:
Execute or adapt procedures and techniques for calibrating measurement devices, by applying knowledge of measurement science, mathematics, physics, chemistry, and electronics, sometimes under the direction of engineering staff. Determine measurement standard suitability for calibrating measurement devices. May perform preventive maintenance on equipment. May perform corrective actions to address identified calibration problems.

The Equipment Engineering Team at Raytheon’s Optics Consolidated Manufacturing Center (Optics CMC) drives Raytheon Technologies’ competitiveness in optical components, assemblies, and systems now and in the future. We are responsible for performing all equipment innovation, selection, troubleshooting, calibrations, and maintenance to lead the organization in delivering a quality product on time, at or below cost, in a safe environment.

An opportunity currently exists within the Operations R&M (Repair& Maintenance) Team for a Calibration Technical Support Associate. The individual will report to the Manager of Operations R&M (Repair & Maintenance).

Job Duties include:

• Performing various calibrations on RF, electrical, mechanical, ESD and optical equipment.
• Responsible to meet quality standards of calibrations and support quality audits.
• Calibrates tools, Inspection, Test, & factory equipment in accordance with industry and company policies and command media.
• Calibration of equipment, tools, and instruments across four factories in one location: Optical Fabrication, Diamond Point Turning, Optical Coating and Assembly/Test.
• Collaborating with and working alongside a team of experienced equipment technicians to support calibration.

Required Skills:

• Minimum of 4 years of professional relevant experience in calibration of tools, instruments, and equipment in a production or factory environment.
• Experience calibrating one or more of the following equipment types: RF, electrical, mechanical, ESD, or optical equipment, etc.
• Lab and asset management systems experience for calibration tracking.
• Must have excellent written and verbal skills and be able to interface with persons of multiple disciplines and job functions.
• Mathematical aptitude to work with SI Units, derived units, multipliers, and conversions.
• Understands Traceability Standards and Hierarchy.
• Knowledgeable about troubleshooting and know how to read electrical schematics.
• Must be well-organized, proactive, have excellent time management skills, and be able to work well with others and on teams.

Desired Skills:

• ASQ – CCT (Certified Calibration Technician) or similar certification
• Proven history of demonstrating initiative, persistence, and creativity in problem solving
• Prior experience with Optics, Optical Alignment, or Optical Test Equipment
• Excellent oral and written communications with ability to work with minimum direct supervision.
• Experience with Microsoft Office products (Word, Excel, PowerPoint, & Project
• Knowledge of the optics industry.
• Ability to multitask in a fast-paced dynamic environment.
• Operates well as part of a team and can work overtime on occasion.

Required Education:
Associates Degree

Benefits provided: 401K, medical, dental, and vision, sick time as applicable to state law

Butler America Aerospace, LLC. is an equal opportunity employer. Butler evaluates applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. The Butler America Aerospace, LLC. EEO Policy Statement and “Know Your Rights” Poster is available here: Applicant and Employee Notices.

Butler America Aerospace, LLC. is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact the Human Resources Department at